Returns & Exchanges
At Zig Zag Boutique, we want you to love every piece you purchase, which is why we offer a flexible 30-day return policy for all unworn items with original tags attached. If your selection isn't the perfect fit, we are here to help you find an alternative or provide a full refund.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Package Your Items
Carefully place the items in their original packaging, ensuring all boutique tags and hygiene seals remain intact.
Print and Attach Label
Download and print the prepaid shipping label provided by our portal and securely tape it to the outside of your package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing